Terms and Conditions of Sale

Effective Date: 01/12/2024

1. Introduction

These Terms and Conditions of Sale (hereinafter referred to as “Terms”) govern the sale of products offered by DELAROCQUE 1815 via its website https://delarocque1815.com/. By placing an order, the customer acknowledges having read and accepted these Terms.

2. Company Information

Company Name: DELAROCQUE 1815
Legal Form: Simplified Joint Stock Company (SAS)
Share Capital: €1,000.00
Registered Office: 18 Route Nationale, 10500 CHAUMESNIL, France
SIREN Number: 824 809 305
Email: contact@delarocque1815.com
Website: https://delarocque1815.com/

3. Products

DELAROCQUE 1815 specializes in the sale of champagne and other beverages. The characteristics of each product are detailed on the respective product pages. While we strive to ensure accurate descriptions, minor differences may occur (e.g., in packaging or vintage).

4. Prices

All prices are listed in Euros (€) and include applicable taxes (VAT). Delivery costs are not included and will be calculated during checkout based on the destination and chosen delivery method. DELAROCQUE 1815 reserves the right to modify prices at any time. However, orders confirmed before a price change will be charged at the price displayed at the time of confirmation.

5. Orders

To place an order, customers must:

• Be at least 18 years old (or the legal drinking age in their country of residence).
• Provide accurate and complete information during the checkout process.

Once an order is placed, a confirmation email will be sent. DELAROCQUE 1815 reserves the right to cancel any order in the event of payment failure, fraudulent activity, or stock unavailability.

6. Payment

Payments can be made securely through the available methods listed on the website (e.g., credit card, PayPal). Orders will only be processed once full payment is received.

7. Delivery

DELAROCQUE 1815 ships to various destinations. Delivery times and costs depend on the chosen method and destination. While we strive to meet delivery estimates, delays may occur due to unforeseen circumstances. Customers will be notified in case of significant delays.

8. Returns and Refunds

Customers have a legal right to withdraw from their purchase within 14 days of receiving the goods. To initiate a return, please contact us at contact@delarocque1815.com. Returned items must be unopened, undamaged, and in their original packaging.

Refunds will be processed within 14 days after the returned items are received and inspected. Delivery costs for returns are the responsibility of the customer unless the return is due to an error on our part.

9. Liability

DELAROCQUE 1815 cannot be held liable for any indirect damages resulting from the use of its products. The company’s liability is limited to the total value of the order.

10. Personal Data

Personal data collected during the ordering process is processed in accordance with our Privacy Policy, available at: https://delarocque1815.com/privacy-policy/.

11. Disputes

These Terms are governed by French law. In the event of a dispute, the parties agree to seek an amicable resolution. Failing this, the courts of Troyes, France, will have jurisdiction.

12. Contact

For any questions or concerns about these Terms, please contact us:
Email: contact@delarocque1815.com
Contact form: https://delarocque1815.com/contact/